Shipping policy

SHEIZY

Address: 20 Overstone Rd, London W6 0AA, United Kingdom

Shipping policy of SHEIZY

Our goal is to ensure a smooth and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING AREA

Countries: We currently ship within United Kingdom.

SHIPPING COSTS

Within United Kingdom : Free shipping for all orders.
No hidden fees: All costs are clearly displayed at checkout.

PROCESSING TIME FOR ORDERS

Order Cutoff Time : Orders placed before 7:00 PM (GMT-06:00) Central Standard Time (Chicago) will be processed the same day. Orders placed after the cutoff time will be processed the next business day.
Handling Time : Orders are processed within 1 to 2 business days (Monday to Friday) before being handed off to the carrier.
Transit Time : Shipping is available from Monday to Friday, with an estimated transit time of 5 to 7 business days for all destinations.
Weekend orders: Orders received over the weekend will be processed the next business day.

DELIVERY TIMES

Estimated delivery time: 6-9 business days.

SHIPPING PROCESS

Reliable shipping service providers: We ship with DHL and FedEx.
Insured shipping: All shipments are insured. If your package is lost or damaged during transport, please contact our customer service.
Eco-friendly packaging: We use sustainable packaging materials to reduce our environmental impact.

SHIPMENT TRACKING

Tracking Information: After purchase, you will receive an email with shipping details , including the shipping carrier and tracking number.
Check order status: You can track the status of your order on our website by entering your tracking number in our tracking portal.
Questions? Our support team is always available to answer any questions you may have about shipment tracking.

WHAT TO DO IF ARTICLES ARE MISSING

Report missing items: Contact our customer service within 7 days of receiving your package at contact@sheizy.com
Solution: We will resolve the issue as quickly as possible and either send you a replacement item or offer a refund.

CONTACT

Website name: SHEIZY
Company name: BEN GLOBAL BUSINESS LLC
Address: 20 Overstone Rd, London W6 0AA, United Kingdom
Email: contact@sheizy.com
Customer service: Monday to Friday from 9:00 a.m. to 5:00 p.m.
Response time: Our customer service responds within 24/48 hours on working days.